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Game crashes after the intro movie, but before the main menu appears

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In a fresh installation of Civilization V, if you experience game crashes after the opening cinematic, but before the main menu loads, this may be the result of having special characters (accented letters, for example) in your Windows username (not to be confused with your Steam login). To test this, you may want to try setting up a Windows user account that has no special characters, and try to launch the game again.

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