2KSupport

[PC] Game Minimizing to Desktop on Launch

Follow

We are currently investigating an issue affecting a small number of players where the game will minimize multiple times during the logo/legal screens immediately after launch.

In most cases, this is occurring due to a conflict with an Nvidia Control Panel setting, when the Maximum Prerendered frames is set to 4.

To resolve this issue, please try the following:

  1. Access the NVIDIA Control Panel from the desktop (right-click the desktop and select Nvidia Control Panel)
  2. Click Manage 3D Settings
  3. On the Global Settings Tab, change Maximum Prerendered Frames to anything other than 4.
  4. Save the changes, and relaunch Bioshock Infinite.
Have more questions? Submit a request

Comments

Powered by Zendesk