(PS3) Purchased/Pre-Ordered on PSN, did not get Online Pass


The team is aware of an issue where customers who pre-ordered WWE 2K14 (or purchased it early on 10/29/2013) on the PlayStation Network did not receive entitlement to a free Online Pass, which is necessary for playing the game's multiplayer component. 

If you pre-ordered WWE 2K14 on PSN before 10/28/2013 and do not have an Online Pass:

  1. Navigate to the PSN Store
  2. Download the Full Game of WWE 2K14, which will show as "Free."
  3. Re-downloading your copy of WWE 2K14 in this way will entitle you to a free Online Pass.
  • Note: In order to resolve the issue, you will need to download WWE 2K14 from the Store, rather than your download history.

If you pre-ordered/purchased WWE 2K14 on PSN during 10/28 or 10/29/2013 and do not have an Online Pass:

  • You will receive a PSN message containing a voucher code for the Online Pass by Thursday, 11/14/2013.
  • To get online in the meantime, the best workaround would  be to select the "7-day free trial" option. You will be able to play Online matches, and your scores and leaderboards stats will carry over once the Online Pass is available and redeemed/purchased on your system. However, you will not be able to access Community Creations when using the trial.

  • Note: This voucher code must be redeemed by November 6, 2014.
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