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[Xbox One] Missing Third-Tier Characters

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We are aware that some players are having issues unlocking third-tier characters (Team C Hunters and the Wraith Monster). 

The team is looking into this issue and we will update the article when we have more to report. In the meantime, we have a workaround for you to try. 

The team has put the Third Characters Set Unlock up on the Xbox Live Marketplace. If you digitally pre-purchased the game during the Open Beta (January 15-19, 2015), you will be able to download it. 

NOTE: The Third Characters Set is not purchasable and only available to those who pre-purchased Evolve during the Xbox One Open Beta.

To install this bundle, perform the following steps. 

  1. From Xbox Home, select "My Games & Apps".
  2. Scroll right to find the "Ready to Install" section.
  3. Highlight the bundle and press the Menu button on your controller.
  4. Choose "Manage".
  5. Select the individual items you’d like to install, or select "Install All".

If you are still unable to unlock these characters, please contact 2K Support and be sure to include the following:

  1. A copy of your receipt. 
  2. A photo or screenshot of your position on the Evolve leaderboards.
  3. A photo or screenshot showing that your characters are still locked.

 

 

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