We're aware that some players on PS4 are receiving a "5251bc93" error code. This is usually solved by verifying your account. If you haven't done this already, please follow the steps below:
On a computer:
- Go to: https://www.nba2k.com
- Click "Sign In" at the top-right of the screen
- Choose which online service you're playing on ( PSN )
- Input the email address or username and password you would use for those services.
If you've done this, please go ahead and file a support ticket.