[NBA 2K24] LEAGUE PASS FAQ

BY Elizabeth

PUBLISHED:

UPDATED:

If you have questions about the NBA League Pass, take a look here for some common answers and if that does not help you out feel free to reach out to us via a ticket.

 

Q: Is the 12-month subscription to NBA League Pass offered with the NBA 2K24 25th Anniversary Edition available worldwide? 

A:The 12-month subscription to NBA League Pass is not available with the NBA 2K24 25th Anniversary Edition in Japan or China. Also, the NBA League Pass is not available in Belarus, Cuba, Democratic Republic of Congo, Iran, Iraq, Ivory Coast, Libya, Kosovo, Nicaragua, North Korea, Russia, Rwanda, Somalia, South Sudan, Sudan, Swaziland, Syria, Venezuela or Zimbabwe.

 

Q: How do I receive my 12-month NBA League Pass?

A: To receive your NBA League Pass, you will need to:

  1. Install your digital edition of NBA 2K24 25th Anniversary Edition and launch the game on your console or PC.
  2. Login to your NBA 2K Account or create a new NBA 2K Account using your preferred email to redeem your NBA 2K24 25th Anniversary Edition Bonus Content.

You must complete the above steps before December 1, 2023. You will receive your NBA League Pass Code and redemption instructions by email to the account associated with your NBA 2K Account within three days of completing the above steps (but no earlier than October 6, 2023). 

 

Q: When will I receive my 12-month NBA League Pass code?

A: Codes will be sent out in waves starting October 6, 2023 —close to the start of the NBA regular season—so you can expect to receive your NBA League Pass code within three days of installing the digital edition of NBA 2K24 25th Anniversary Edition and redeeming your NBA 2K24 25th Anniversary Edition Bonus Content, but no earlier than October 6, 2023.

 

Q: When do I need to redeem my 12-month NBA League Pass by?

A: Once you have received your code, per the instructions above, you must redeem your NBA League Pass code by December 31, 2023.

 

Q: How do I redeem my 12-month NBA League Pass? 

A: To redeem your 12-month NBA League Pass code, you will need to:

  1.  Visit https://www.nba.com/watch/league-pass-stream
  2.  Click 'sign in' in the top right corner.
  3. Sign in with your existing NBA ID account or click "Sign Up" and create an account if you do not have one.
  4.  If you are an annual subscriber to NBA League Pass prior to receiving this offer, you will need to cancel your existing subscription and start a new one, under the same NBA ID account, with the promotional code you have received. Monthly NBA League Pass subscribers do not need to cancel before adding the promotional code.  For any questions related to canceling your existing NBA League Pass subscription, please contact NBA League Pass customer support here.
  5.  Select "Start Free Trial" on the LEAGUE PASS subscription option. Make sure the subscription option you select is the monthly type.  Your promotional code is not valid for the LEAGUE PASS PREMIUM offer.
  6.  You will have the option to add a promotional code during the checkout process. Add your promotion code in the marked field and click “Apply” to confirm the code is valid.
  7.  Add billing information, please note you will not be charged.  Please note that NBA League Pass will automatically renew after the 12-month subscription ends.

You must redeem your NBA League Pass code by December 31, 2023.

 

Q: Will NBA League Pass automatically renew after the 12-month subscription ends?  

A: Yes, at the end of the 12-month period the NBA League Pass will auto-renew into the League Pass Monthly at the then-current published MSRP for NBA League Pass in your territory unless canceled prior to the renewal date. You will be notified in advance of such auto-renewal and will be able to opt-out before the NBA League Pass auto-renews without being charged. Full auto-renewal details, including how to cancel are available here: https://support.watch.nba.com/hc/articles/360055657714-Auto-Renewal-Policy 

 

Q: I already have an NBA League Pass Subscription, am I eligible for this offer? 

A: Yes, if you are already a subscriber to NBA League Pass prior to receiving this offer, you are still eligible for this offer.

For subscribers on a Monthly League Pass subscription, you can redeem you promotional code (by December 31, 2023) in your NBA account on NBA.com and it will be automatically applied after your current monthly subscription period ends.  

For subscribers on a Season League Pass subscription, you will need to cancel your existing subscription and start a new one, under the same NBA account, with the promotional code you have received by December 31, 2023. For any questions related to canceling your existing NBA League Pass subscription, please contact NBA League Pass customer support.

 

Q: I am eligible for this offer but I have not received my code, who should I contact? 

A: The first NBA League Pass Codes will not be sent until October 6, 2023. After October 6, 2023, for any questions related to receiving your NBA League Pass code, please contact 2K Support.

 

Q: What if I have already been billed for this month's League pass subscription on my monthly plan?

A: You can still redeem your league pass code immediately and retain the full entitlement for the month, your new free NBA League Pass Subscription will begin next month and remains active for the following 12 months.

 

Q: What if I have already been billed for the yearly League pass subscription on my annual plan?

A: Please contact the NBA League Pass Customer Support here.

 

Q: I have a question about redeeming my NBA League Pass code, who should I contact? 

A: NBA League Pass is provided by NBA Properties, Inc. For any questions related to redeeming your NBA League Pass code or the NBA League Pass service, please contact the NBA League Pass Customer Support

 

*Offer only available with purchases of the NBA 2K24 25th Anniversary Edition (Digital). The 25th Anniversary Edition (Digital) will only be available through September 10, 2023. Not available on Nintendo Switch.  See https://nba.2k.com/2k24/faq/ for availability details. NBA League Pass code will be delivered to the email address associated with the NBA 2K Account with which the 25th Anniversary Edition Bonus Content was redeemed within 3 days of redemption (but no earlier than October 6, 2023). If you return your purchase or do not redeem the code for your Bonus Content in-game before December 1, 2023, you will not receive your NBA League Pass code.  Code for NBA League Pass must be redeemed by December 31, 2023. Any codes for NBA League Pass not redeemed by such date will be void. Limit one (1) NBA League Pass code per person or account. Each code can only be used once and subsequent attempts to re-submit or re-use the same code will be void. If a person enters the same code into multiple accounts or attempts to establish multiple accounts, the code and/or account may be void. Code has no cash value. To the extent permitted by law, in-game items are provided "as is” with no warranty or guarantee. Codes cannot be substituted, transferred, sold, bartered or auctioned. If any code or redemption thereof is counterfeited, or if any part of a code is illegible, mutilated or tampered with in any way or obtained through illegitimate means, or if a code contains or reflects printing, typographical, mechanical or other errors, the code and/or redemption thereof, as applicable, will be rejected and will be deemed void and invalid. Liability for an irregular code is limited to providing another code, subject to verification of original code irregularity. NBA League Pass valid for 12 months from redemption and auto-renews monthly unless canceled prior to the renewal date at the then-current published MSRP for NBA League Pass in your territory. You will be notified in advance of auto-renew and will be able to opt-out before auto-renewal without being charged. Full auto-renewal details, including how to cancel: https://support.watch.nba.com/hc/articles/360055657714-Auto-Renewal-Policy. Credit Card, NBA 2K Account and NBA Account required. NBA League Pass is provided by NBA Properties, Inc. NBA Properties Inc. is solely responsible and liable for the NBA League Pass service and you must accept the NBA League Pass Subscriber Agreement here for U.S.: https://www.nba.com/subscriberagreement and here for outside of the U.S.: https://www.nba.com/league-pass-termsofuse-outside-us. Offer not available in Japan, China or Belgium. NBA League Pass not available in Belarus, Cuba, Democratic Republic of Congo, Iran, Iraq, Ivory Coast, Libya, Kosovo, Nicaragua, North Korea, Russia, Rwanda, Somalia, South Sudan, Sudan, Swaziland, Syria, Venezuela or Zimbabwe. See nba.2k.com/2k24/league-pass for full terms, availability, redemption and cancellation instructions.