Civilization: Eras & Allies - How To Contact Support

BY 2K Rick

PUBLISHED:

UPDATED:

When you're hitting a roadblock as you begin building your alliances, we want to be here to help. You can always check our articles here first, but if those don't solve the problem we have a team ready to come to your aid!

 

For any technical issues, concerns, or bugs you'd like to report, you can do so at any time. While in-game, open your player profile and press the “Support Tickets” button. This will allow you to submit a help ticket which the Support team will try to respond to as quickly as possible.

 

In the rare case that you can't log in to the game to submit a ticket, please email your request to support@2k.com, though we will require your user ID number to verify your identity, so make sure to have it ready.