Welcome to Civilization: Eras & Allies. As we roll out this title, we want to provide answers and guides that can help solve your issues.
Let's start with some common questions:
What is Civilization: Eras and Allies?
Civilization: Eras & Allies is a new standalone free-to-play mobile 4x strategy game featuring real time mass PVP battles.
Choose your Civilization, engage in real-time strategy battles, and shape the rise and fall of empires. Make impactful decisions in governance, warfare, and diplomacy as you command legendary leaders like Julius Caesar and Sun Tzu.
When will my country be able to play? Where do I get the game?
Once the game is available in your region, you will be able to download and install the game via the Apple App Store and Google Play. No official APK is available at this time.
Civilization: Eras & Allies is available in these select regions starting on June 19th:
APAC region, which will cover:
- Australia
- Hong Kong
- Indonesia
- Japan
- Macao
- Malaysia
- New Zealand
- Philippines
- Singapore
- South Korea
- Taiwan
- Thailand
To get the game on your mobile device, you can use these links:
- iOS: https://2kgam.es/4iykD1r
- Android: https://2kgam.es/4jVgO7C
Launch Preparation Maintenance begins June 10:
To prepare for our APAC launch, all game servers will be taken down for maintenance.
- This maintenance period will start on June 10th at 4:00 PM (UTC+9).
- During this maintenance, the game will be unavailable until its launch on June 19.
- This maintenance is a crucial step to ensure a smooth launch for everyone.
Thank you for your patience and support, we can’t wait to welcome you back into the game on launch day!
What language support is available in-game?
Civilization: Eras & Allies will be available in English, and fully localized into Japanese, Korean, Traditional Chinese, Simplified Chinese, French, Italian, German, and Spanish.
What are the minimum technical recommendations to play?
- Android: Requires Android 5.0 or higher
- iPhone & iPad: Requires iOS 13.0 or later
- No desktop or APK support available at this time.
What framerate does the game run in?
Civilization: Eras & Allies runs at 60 FPS, but you may see lower FPS or performance on lower spec devices.
I've installed the game and it's not working. What should I do?
If you think you’re experiencing an issue with the game that requires tech support after you have checked our mobile troubleshooting articles for iOS and for Android, then please contact 2K Support through a ticket.
I have feedback I want to share! What should I do?
Great! The Civilization: Eras & Allies Discord has a channel called “#give-feedback” that has been created as a place to share your insights about Civilization: Eras & Allies!
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