[PC] Kernal32.dll error

BY 2K Global Ops

PUBLISHED:

UPDATED:

We have gotten some reports of PC users receiving a crash to desktop when launching XCOM: Enemy Unknown, followed by a Kernal32.dll error.

This error is typically received when attempting to run the game on Windows XP.  Please note, XCOM is not supported on Windows XP.

The System Requirements can be found below:

Minimum:

    • OS:Windows Vista
    • Processor:2 GHz Dual Core
    • Memory:2 GB RAM
    • Graphics:NVIDIA GeForce 8600 GT / ATI Radeon HD 2600 XT or greater
    • DirectX®:9.0
    • Hard Drive:20 GB HD space
    • Sound:DirectX Compatible
    • Other Requirements:Broadband Internet connection
    • Additional:Initial installation requires one-time internet connection for Steam authentication; software installations required (included with the game) include Steam Client, Visual C++ 2008 Redistributable, DirectX and Microsoft .NET 4.

Recommended:

    • OS:Windows 7
    • Processor:2 GHz Dual Core (Intel Core 2 Duo 2.4 GHz or Athlon X2 2.7 GHz)
    • Memory:4 GB RAM
    • Graphics:NVIDIA GeForce 9000 series / ATI Radeon HD 3000 series or greater
    • DirectX®:9.0
    • Hard Drive:20 GB HD space
    • Sound:DirectX Compatible
    • Other Requirements:Broadband Internet connection
    • Additional:Initial installation requires one-time internet connection for Steam authentication; software installations required (included with the game) include Steam Client, Visual C++ 2008 Redistributable, DirectX and Microsoft .NET 4.