Welcome to 2K Technical Support and Customer Service.
Before contacting Customer Support about a problem, please be sure to check our comprehensive knowledge base to see if your answer can be found:
If your question is not answered through the knowledge base, we invite you to contact us directly. In order to assist you as efficiently as possible, please be ready to provide the following pieces of information:
- Brief description of the problem
- Outline of what you have tried so far to resolve the issue
- Specific steps outlining what happened right before the issue occurred
- Exact error message you see on the screen, if applicable
You can get a more detailed list of what information to include by going here.
You may contact our friendly Support staff via a new ticket at this link: https://support.2k.com/hc/requests/new