This article was originally posted by Gearbox on their own Knowledge Base.
Golden Keys in Borderlands: The Pre-Sequel are no longer added directly to your character as they were in Borderlands 2. Instead, Golden Keys are now stored in the SHiFT machine in the center of Concordia. To retrieve your Golden Keys:
- Go to the SHiFT Machine in Concordia.
- Tab over from "SHiFT News" to "Repository"
- Under "Repository" you will see a list of all your redeemed Golden Keys. To retrieve them, simply select as many Golden Keys as you would like, and they will be added to your inventory.
- Your Golden Keys are now viewable under the Badass Rank tab of your ECHO device, and are available for use in the Mysterious Chest in Concordia.
If you have any issues with this, or anything else, please create a support request at support.gearboxsoftware.com