Hello, NBA All-Stars!
It's come to our attention that some NBA 2K16 players are encountering an issue in the game where some characters on the screen are invisible. We're still looking into the issue on console versions of the game, but we have some more information if you're playing on PC.
Upon investigation, it seems that this issue is being triggered by antivirus software while it's running.
If you are on PC and encountering the issue of invisible players, there are a couple of things you can do:
- Update your virus definitions and also make sure you're running the latest version of your antivirus software.
- If you are still "seeing" invisible players after performing that step, disabling your antivirus software before starting up the game to play may solve the issue for you.
NOTE: If you disable your computer's antivirus software as a workaround for the invisible player issue, please remember to re-enable it once you've finished playing NBA 2K16.