If you're having trouble with a saved MyCAREER file in NBA 2K19, there's a chance it's either missing or it's corrupted.
That said, you might be wondering how to determine whether said file is missing or corrupt.
It's actually pretty easy to determine:
- If you've got a corrupted MyCAREER file, odds are you'll receive an error message when you try to load it. More than likely, this message will say "This save file is corrupted, and cannot be loaded."
- If your MyCAREER file's missing, however, there shouldn't even be a file for you to try and load.
If your MyCAREER file is missing, follow these steps we've put together to walk you through the process of downloading the save from the cloud.
If your file is corrupted, we also recommend re-downloading the save file and seeing if this resolves the issue. If this doesn't fix things, though, then we'll need you to file a support ticket with us and we'll do our best to assist you.
NOTE: In order to help us solve this issue in a speedy manner, please make sure you select the correct issue when you file a support ticket (under the dropdown menu labeled "the issue I'm having is..."). For a corrupt file, select MyPLAYER Account > I Receive An Error Stating That My Save File/Content Is Corrupted, Damaged, or Unreadable. For a missing file, select MyPLAYER Account > I Am Missing One Or Many MyCAREER Save File(s).