We're aware some players are encountering an issue where, after downloading the content for Civilization VI: Gathering Storm, the game will crash at start-up.
This appears to be an issue where some installs didn't remove old files properly, thereby causing a configuration issue.
Should you encounter this issue, please try this solution:
- Right-click on the game and select "Properties"
- Select the "Local Files" tab
- Click "Uninstall Game"
- After this is complete, click "Browse Local Files"
- Manually delete any remaining files
- Reinstall Game
If you're still encountering this issue after performing those steps, please go ahead and file a support ticket.