If you are looking for a missing MyPLAYER there are slightly different processes for each year...
- In the case of a missing file in NBA 2K24 you can look at https://support.2k.com/hc/articles/19152377883411
- If you have NBA 2K23 you want https://support.2k.com/hc/articles/8888014425107
- For NBA 2K22 check out https://support.2k.com/hc/articles/4406321982483
If you're having trouble with either of these, feel free to send us a support ticket!