Enter the details of your request here and we’ll respond as soon as possible. If you’ve encountered a bug or other in-game problem, please let us know what happened right before the issue occurred along with a screenshot and/or video.
If you can, please identify which Borderlands 3 issue you're having using the options above.
To find your VIP ID, head to the Borderlands VIP website and log in to your account. From there select Insiders then My Profile, and find it on the bottom of the profile page.
Please indicate which console, system or device you are currently experiencing the issue with.
The ID used to sign in to your profile on your gaming platform (Gamertag, PSN ID, SteamID, etc.)
Please select the operating system you're using.
What type of PlayStation 4 console model are you using?
Which type of Xbox One console model are you using?
Please enter the email address associated with your SHiFT account here.
What is your SHiFT Support ID? (This can only be found in-game, at the bottom of your Account Details tab of the Shift menu)