Submit a request

Please enter the details of your request and we will respond as soon as possible. If you are reporting a bug or other in-game problem, please be sure to include all the steps leading up to the issue.

Please identify the issue you're experiencing.

Please indicate which console, system or device you are currently experiencing the issue with.

What type of PlayStation 4 console model are you using?

Which type of Xbox One console model are you using?

The ID used to sign in to your profile on your gaming platform (Gamertag, PSN ID, SteamID, etc.)

Please enter the email address associated with your NBA 2K MyPLAYER Account. (You can find this from the Main Menu > Options/Features > Options > Settings > 2K Account Email Address)

Add file or drop files here