Submit a request

Please enter the details of your request and we will respond as soon as possible. If you are reporting a bug or other in-game problem, please be sure to include all the steps leading up to the issue.

If you can, please identify which Borderlands 2 issue you're having using the options above.

To find your VIP ID, head to the Borderlands VIP website and log in to your account. From there select Insiders then My Profile, and find it on the bottom of the profile page.

Please indicate which console, system or device you are currently experiencing the issue with.

The ID used to sign in to your profile on your gaming platform (Gamertag, PSN ID, SteamID, etc.)

Please select the operating system you're using.

What type of PlayStation 4 console model are you using?

Which type of Xbox One console model are you using?

Please enter the email address associated with your SHiFT account here.

What is your SHiFT Support ID? (This can be found in recent GBX titles by going to the in-game Options > Extras > Press Y/Triangle/F1)

Add file or drop files here