If you're trying to reach out to 2K Support about a data request, below is some information on how to access your data. You can also check out our Terms of Service FAQ for some additional information.
Depending on your location, you can submit a request to object, delete, opt-out, restrict, correct, or receive a copy of the personal information that 2K has collected and maintains about you. To make a request, please select 'Submit A Request’ at the top of your screen or email support@2k.com. We’ll respond to your data request within a month.
Please include the following when submitting via email:
- Request Type - Deletion, Information/Access, Do Not Sell or Share My Personal Information, Opt-Out, Other
- Email Address - The address you're contacting from must match the one listed on the account
- Location – Country
- Additional Account Details – Please provide which games you may have played, your 2K Account username, any platform IDs you use (PSN ID, XBOX GamerTag, Steam ID, etc.) or other identifiers to help us comply with your request.
- Request Details - Any other specifics you'd like to include
If you’re reaching out about a Gearbox title or SHiFT account, you can request to delete your account by logging into your SHiFT account, select “Other”, then “Delete my account”. You can also choose to download your SHiFT data here as well.