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General Support

General Support

  • Microsoft Dual-Generation Games FAQ
  • CE Error Codes on PlayStation 4
  • Data Requests
  • NBA 2K: Player Fairness Policy
  • Support for 2K Games on Mac OS
  • General Info For 2K Customer Support

General Questions

  • What Is Reserved Space And Can I Delete It?
  • Where Can I Find My Support Ticket Number?
  • What Should I Include In My Support Ticket?
  • Backwards compatibility for Xbox Series X/S & PlayStation 5
  • Which 2K Games Have Servers Online?
  • How Do I Link Profiles To My 2K Account?
See all 21 articles

Troubleshooting & How To's

  • How To Clear The Cache On Your Console/PC
  • [Stadia] General Troubleshooting
  • [PC] General Troubleshooting for 2K Games
  • [PC] General  Network Troubleshooting
  • [Switch] How To Check For Corrupt Data
  • How To Share Images From Your Console
See all 17 articles
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