I have a full 2K Account, why do I need to update my settings to access game content?
2K follows region-specific guidelines regarding data collection and game access for younger gamers.
For players who are not old enough to create a full 2K Account themselves, we support creating a 2K Child Account which gives parents and guardians of younger players control over which in-game features or modes their child is allowed to access.
For players who are old enough to create a full 2K Account but are under 18, we may disable certain features by default but allow the player to make changes to control their own access.
How do I update my 2K Account settings?
If you try to access a disabled feature, you will be prompted in-game to update your account. Take the following steps to update your account:
- PGA TOUR 2K25 - By scanning the QR code or entering the activation code shown on-screen on portal.2k.com/device, you will be logged into your 2K Account.
- Civilization VII - Go to portal.2k.com and log into your linked 2K Account.
Once in the 2K Portal, navigate to the game permissions section. There you can select the game(s) you wish to change your settings for.
What settings can I change on my account?
Examples of these settings include:
- Online Play: Play online with other players
- In-Game Store: Enables access to in-game stores or links to purchase premium content, including virtual currency (VC), downloadable content (DLC), or battle passes using real money
- User-Generated Content Sharing: Allow creation and sharing of custom in-game content.
- Voice Chat: Access to in-game voice chat with other players.
- Text Chat: Access to in-game text chat with other players.
For some games the settings may allow you to restrict access to ‘Friends Only’ (users in your 2K Friends List)