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How To Clear The Cache On Your Console/PC

BY 2K Mike

PUBLISHED:

UPDATED:

With games on consoles and PC, a common solution for a wide variety of issues is to clear the cache. 

That said, we've often received questions from players about how to do this, so we're providing the info. To clear the cache, follow the steps below.

Xbox

Xbox One and Xbox Series S|X:

  1. Hold down the power button continuously for 10 seconds.
  2. This will cause your console to fully shutdown, wait for it to complete.
  3. Once it's entirely shut down, please press the power button and restart your console.

Quick Resume: The quick resume feature can sometimes lead to issues when trying to clear your cache.

  1. From the XBOX “Home” highlight the intended game, click “Menu" button
  2. Select “Quit” to close the game.
  3. Next go to “My games & apps” in Xbox guide.
  4. Select “Quick Resume”
  5. Highlight the game you want to disable
  6. Now click on the “Menu button” on the controller
  7. Then click on “Remove from Quick Resume”
  8. This will disable 'Quick Resume' for the selected game
PlayStation

PlayStation 4:

The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console. 

  1. Press and hold the PlayStation button on your controller.
  2. Select "Turn Off PS4".
  3. Let the PlayStation 4 fully power down and wait for 10 to 20 seconds.
  4. Restart the PlayStation 4.

PlayStation 5:

  1. Turn off your console by holding the power button for three seconds. The power indicator will blink for a few moments before turning off.
  2. Once the console is off, press and hold the power button again. Release it after you hear the second beep — one beep will sound when you first press, and another seven seconds later.
  3. Connect the controller with the USB cable and press the PS button on the controller.
  4. Select "Clear System Software Cache"
Nintendo

Nintendo Switch:

  1. Open "System Settings" in the HOME menu.
  2. Then select "System", choose "formatting options" and then select "Reset Cache."
  3. Select the user you'd like to clear the cache for, then follow the on-screen instructions.

Nintendo Switch 2:

  1. Select System Settings from the HOME Menu.
  2. Scroll down and select System
  3. Scroll down again, and select Data-Clear Options.
  4. Select Clear Cache.
  5. Select the user that you wish to clear cached data for, and then select Clear Data to confirm.
    • This will delete saved IDs, passwords, cookies, history, and other cached website data. It will not affect the user's downloaded games or game save data.
Steam

Clearing the Download Cache:

  1. Launch Steam
  2. Go to Settings and select Downloads
  3. Select the "Clear Download Cache" button at the bottom
  4. Select "OK" to confirm and acknowledge that you'll need to login to Steam again

Verify Integrity of Game Files:

  1. Right click the game from within the Steam library
  2. Select Properties
  3. Click on Installed Files tab
  4. Select option to "Verify Integrity of Game Files"
Epic Games

Clearing the Download Cache:

  1. Select the arrow pointing up in the lower right corner
  2. Right-click the Epic Games icon and select Exit
  3. Press Windows + R 
  4. Type %localappdata% and press Enter
  5. Open the EpicGamesLauncher folder
  6. Open the Saved folder
  7. Delete the following folders if they appear:
    • webcache
    • webcache_4147
    • webcache_4430

Verify Integrity of Game Files:

  1. Open the launcher
  2. Find the game in your library
  3. Click the three dots on the right side of the game line.
  4. Select Manage.
  5. Click the Verify button.