If you're playing on the PlayStation 4 or PlayStation 5 and have encountered an error message that reads CE-108255-1 after the app suddenly closes out, chances are that you’ve run into a crash bug.
Specifically, if you’re running into a crash by following the same steps each time, PlayStation may have a work around that can help you.
Try updating your game by heading to the Game Library, highlight the game, and then select Check for Update.
- Try deleting and reinstalling the game by heading to Game Library, select options button and select Delete.
- Reinstall the game using a disc, or by downloading it to your Game Library.
- If you have an SSD, try moving the game on to it to see if it resolves the issue.
- Try rebuilding the database on your console by:
- Turn off your console by holding the power button for 3 seconds.
- The power indicator blinks for a few moments before turning off.
- Once the console is off, press and hold the power button again.
- Release it after you hear the second beep. One beep sounds when you first press, and another 7 seconds later.
- Connect the controller to your console using the original USB cable, and press the PS button on the controller.
- Select Clear Cache and Rebuild Database > Rebuild Database.
- Turn off your console by holding the power button for 3 seconds.
If that doesn't resolve things for you, we want to know more about the issue by submitting a ticket through 2K Support.
When experiencing a crash with this error code, please make sure to let us know the following:
- What game mode(s) were you in when this occurred?
- On what patch did you see this issue first start happening?
- What steps did you take before hitting the crash?