General Questions

When you can't connect to the game servers, there's always the question of whether the servers are up or if the problem is on your end, right? To h...

Your 2K Account is a great way to connect your game platforms to your 2K games, and linking it may be required if you want to play some of our game...

2K Games celebrates our players and the open and honest communication we get, as well as the strong connections between players, too. We want to pr...

Hello, everyone.  If you're looking to free up some space on your game platform's hard drive, odds are you've discovered a section taken up by som...

Hey everyone, When you reach out to us on Twitter about an issue that you're experiencing with one of our games, it helps expedite things if you i...

If you're experiencing a problem with one of 2K's products and want to file a support ticket, please take a moment to read this article. In order ...

Welcome to 2K Technical Support and Customer Service. Before contacting Customer Support about a problem, please be sure to check our comprehensiv...

At 2K we love how passionate our players are about our games and giving them the ability to enjoy the enhanced features made possible with an onlin...

We'd like to think that everyone would want to play well with each other in 2K Games, but in the real world that's not always the case. We take rep...

If you are under the age required by your region to have your own 2K Account with full access to our titles, we want to help you work with your par...

The 2K Launcher has been updated to address some player issues: June 26 Update: Resolved issue with Terms of Service accept button. Fixed a rare ...

It is time for another Launcher update, so we bring you the 1.12.0 Patch notes: New Feature: We've added a Clear Cache option to the Launcher Sett...

NOTE: Every player accepts the Terms of Service prior to accessing Online Features for any 2K game 2K takes player conduct and fairness very seriou...

What’s New : The 2K Launcher will be supporting the following list of 12 languages only. English Simplified Chinese Traditional Chinese German Fr...

You got your PlayStation 4 Edition of a 2K game in hand, and you have your PlayStation 5 fired up and ready to go, so how do you make sure you can ...

New Features: 2K Launcher now closes as soon as the game is open This will free system resources that may help improve performance on low end com...

If you are using the Epic Games platform and click 'Play' but it does not launch the game, we have a fix ready for you. How do you know if you are ...

Starting on Wednesday December 8th at 10 AM Pacific Time the 2K launcher will be receiving an update - that means a few games will need to be updat...

Hey there,   Wondering how backwards compatibility works for your Xbox Series X/S or your PlayStation 5? Check out the links below from Sony and Mi...

Hey everyone, We've got a helpful article for you with some of the most frequently asked questions regarding Microsoft's Dual Generation Games for ...

Hey there! Are you currently on a PlayStation and receiving an error code that begins with "CE"? Chances are you're receiving a PlayStation console...

If you're trying to reach out to 2K Support about a data request, here's some information on how to do so. Depending on your location, you can subm...

Hello, players! If you own a 2K game and enjoy playing online, you may be wondering whether or not the game's servers are still active. Here's a cu...

If you have a 2K Account and want to complete your profile, you'll need to link at least one game service and one social account to it.  That's a c...

If you're seeking help with (or have questions about) the 2K Accounts, we’ve prepared some questions and answers about the program. Please feel fre...

Hey, folks! We've had a few inquiries from people about streaming issues while playing some of our games on Xbox One, via the console's backwards ...

If you’re recently purchased or redeemed digital content (such as DLC expansions or VC) for one of our games via either the Xbox Live Marketplace,...

If you're playing on the PlayStation 4 or 5 and have encountered an error message that reads CE-34878-0, you've come to the right place.  CE-34878...

If you are traveling (or moving) to a different country and decide to buy a 2K title for your PlayStation, you should make sure that the disc will...

A question we're regularly asked by mobile players is whether their Android phone/tablet is compatible with one of our games. Unfortunately, there ...