General Questions

We've expanded, which means the information you're looking for may be located on one of our brand new Help Centers! Check out the links below to en...

When you can't connect to the game servers, there's always the question of whether the servers are up or if the problem is on your end, right? To h...

We've all run into something that didn't work as expected in a video game, right? If you’ve seen it, it’s probably bugging someone else, too! With ...

2K Games celebrates our players and the open and honest communication we get, as well as the strong connections between players, too. We want to pr...

If you're looking to free up some space on your game platform's hard drive, odds are you've discovered a section taken up by something called "rese...

If you're experiencing a problem with one of 2K's products and want to file a support ticket, please take a moment to read this article. In order t...

Need help? You’re in the right place. Our comprehensive knowledge base contains a ton of information for all of our 2K titles. Be sure to check it ...

Q: What is changing?A: We are updating the Terms of Service that govern your legal relationship with us and your use of our products and services.T...

At 2K we love how passionate our players are about our games and giving them the ability to enjoy the enhanced features made possible with an onlin...

At 2K we love content creators and streamers, so we want to empower you to create great content while maintaining an inviting and inclusive environ...

NOTE: Every player accepts the Terms of Service prior to accessing Online Features for any 2K game 2K takes player conduct and fairness very seriou...

As of November 18, 2024, the 2K Launcher has been removed from every game that used it onEpic and Steam. Additionally, we also removed the “2K Laun...

Something that we're often asked about is if we keep digital copies of game manuals online.  Good news! We do!  We have one page that will direct t...

Question: Am I allowed to post game footage on YouTube or other websites? Can I use copyrighted material on fan sites if it is for non-commercial u...

What is your warranty and returns policy?LIMITED WARRANTY. Owner warrants that the original Storage Media holding the SOFTWARE is free from defects...